
ALL PACKAGES INCLUDE UNLIMITED LOCAL, CANADA-WIDE AND U.S. CALLING 24/7
All of our GETUS plans come with unlimited local, Canada-wide and U.S. calling. Staying connected shouldn’t drain your wallet.
All of our GETUS plans come with unlimited local, Canada-wide and U.S. calling. Staying connected shouldn’t drain your wallet.
Your phone number has become part of your identity. You won’t lose that when you switch to GETUS — bring it with you!
Staying in touch with family and friends from around the world shouldn’t need its own savings account. Check out our low rates! (Coming Soon)
Easy! Simply sign-up for our all-inclusive package for $24/mo, purchase our Grandstream ATA Adapter which comes automatically pre-provisioned with your number for a simple plug-and-play experience.
It’s Voice over Internet Protocol. Therefore, you’ll need to plug in your Grandstream ATA Adapter into your Modem or Router for the phone service to work.
Unlimited long distance calls within Canada and the United States of America (including Hawaii and Alaska but excluding Puerto Rico, Guam, and the US Virgin Islands)
The GETUS 911 Policy is critical. It describes limitations on emergency services, including the need to check and update your address. If you are going to be moving your GETUS service to a new address, please update your address. In the event of emergency calls, 9-1-1 responders will be dispatched to the address that you have as your phone location!
Country | Country Code | Standard Rate (Per Minute) | Mobile Rate (Per Minute) |
---|---|---|---|
Please select Country |
Please note that only international calling rates are listed.
To access your voicemail, enter *98 on your traditional phone. You will be prompted to set up including customizing your voicemail greetings.
To enable or disable your call forward, enter the below shortcodes on your traditional phone.
Enable |
*72+Number |
||
Disable |
*73 |
TTY relay services (also known as 711) are text-to-voice and voice-to-text relay services. In a TTY relay service call, the relay operator communicates with the person who has a hearing or speech disability via TTY (typewritten messages), and with the person without a hearing or speech disability via voice. GETUS customers are able to make TTY calls free of charge, 24/7, 365 days a year. Access to TTY requires a TTY device.
GETUS offers ATA devices that can be configured to enable TTY services. Please advise GETUS if you require this when you place your order so that GETUS can pre-configure your device before shipping it to you. If you require this configuration after you have received the device, please reach out to our Support team and we would be glad to set this up with you remotely. GETUS does not support customer-brought ATAs, but we may be able to help you figure out how to configure your ATA for TTY. Please contact Support at 1-800-396-1023.
Important: If you are a POTS (traditional analog home phone) customer you can still make use of our TTY service! There is one catch though, we are unable to intercept the 711 dialing code through our POTS service. As such, you must dial 1-866-782-9182 to use this service.
IP relay services are text-to-voice and voice-to-text relay services, but run over Internet protocol. In an IP relay service call, the relay operator communicates with the person who has a hearing or speech disability via text and the person without a hearing or speech disability via voice. The person with a disability uses a device connected to the Internet (e.g. computer, laptop, wireless device) or a text messaging application to reach the relay operator. The person without a disability dials a toll-free number to reach the relay operator. GETUS customers can access this service free of charge, 24/7, 365 days a year. Access to IP Relay service requires an Internet connection.
When calling for emergency services from a TTY device, you should always dial 911 directly.
If you dial 711 instead of 911, the call taker will be able to transfer your call to a 911 call taker and proceed with the call. However, if your call is disconnected or you are unable to communicate with the 911 call taker before confirming the location of the emergency, the national emergency call centre will not have access to the service address last registered with GETUS. We recommend providing your location information immediately.
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