Contact Us

Holiday Hours of Operation

Monday, December 24th – Christmas Eve

Sales, Client Care – Closed

Technical Support – Limited Hours (Open until 9:00pm EST)

 

Tuesday, December 25th – Christmas Day (Closed)

Sales, Client Care – Closed

Technical Support – Closed

 

We do apologize if these revised hours cause any inconvenience whatsoever.

Thank you

Monday, December 31st – New Years Eve 

Sales, Client Care – Limited Hours (Open 9:00am EST until 7:00pm EST)

Technical Support – Limited Hours (Open until 9:00pm EST)

 

Tuesday, January 1st – New Years Day

Sales, Client Care – Closed

Technical Support – Closed

Home / Residential

Sales Department

Hours of Operation: Monday thru Saturday - 9:00am to Midnight EST (Holiday hours may differ) / & Sunday - 9:00am to 7:00pm EST
Toll Free - 1.800.396.1023 ext. 1
Submit a ticket - Click HERE, we'll respond back shortly!

Technical Support Department

Hours of Operation:
24 Hours - 7 Days
Toll Free - 1.800.396.1023 ext. 2
Close to a hundred technical gurus are happy to take your phone call 24/7/365.

Client Care Department

Hours of Operation: Monday thru Saturday - 9:00am to Midnight EST (Holiday hours may differ) / & Sunday - 9:00am to 7:00pm EST
Toll Free - 1.800.396.1023 ext. 3
Create a ticket Click HERE and we'll email you back within 24 hours!

Biz Services / Commercial

Sales Department

Hours of Operation: Monday thru Saturday - 9:00am to Midnight EST (Holiday hours may differ) / & Sunday - 9:00am to 7:00pm EST
Toll Free - 1.800.305.6242 ext. 1
Create a ticket Click HERE and we'll email you back, normally within minutes.

Technical Support Department (Biz Internet Only)

Hours of Operation:
24 Hours - 7 Days
Toll Free - 1.800.305.6242 ext. 2
Senior agents, empowered and whom understand the importance of a business connection available 24/7/365.

Technical Services Department (Domains, Web Hosting, Servers and more)

Hours of Operation:
24/7/365 incl. Open All Holidays
Toll Free - 1.800.305.6242 ext. 3
Submit a ticket - Click HERE, we'll respond back shortly! Average response is 20 minutes.

Client Care Department

Hours of Operation: Monday thru Saturday - 9:00am to Midnight EST (Holiday hours may differ) / & Sunday - 9:00am to 7:00pm EST
Toll Free - 1.800.305.6242 ext. 4
Create a ticket Click HERE and we'll email you back within 24 hours!

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