All-inclusive Package For All
Unlimited Local Canada-wide & US
Calling from GETUS
from
$24
Monthly
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GETTalk Phone Plans
$24 Per Month
Add-on/Hardware:
FREE ATA Phone Adapter Loan [MANDATORY] – Free ATA Phone Adapter ($69 Value) for the duration of the subscription with In-market GETUS Plans. Equipment to be returned within 30-days of Cancellation or value of ATA Adapter will be invoiced ($69) + fees and taxes. Lifetime Warranty included – excluding water/physical damage. The equipment will be shipped at no charge by our courier, Purolator. Often arrives in as little as 2-3 days.
Home Phone – GETTALK Unlimited North America Calling (CAN/US) *All Features
$29 Per Month
Add-on/Hardware:
FREE ATA Phone Adapter Loan [MANDATORY] – Free ATA Phone Adapter ($69 Value) for the duration of the subscription with In-market GETUS Plans. Equipment to be returned within 30-days of Cancellation or value of ATA Adapter will be invoiced ($69) + fees and taxes. Lifetime Warranty included – excluding water/physical damage. The equipment will be shipped at no charge by our courier, Purolator. Often arrives in as little as 2-3 days.
All of our GETUS plans come with unlimited local, Canada-wide and U.S. calling. Staying connected shouldn’t drain your wallet.
Your phone number has become part of your identity. You won’t lose that when you switch to GETUS — bring it with you!
How does GetTalk work?
GetTalk is a VoIP service. Unsure what VoIP is?
- Plug and Play!
- FREE ACTIVATION ($15 VALUE)
- Advanced telephony features: Caller ID, Call Waiting,3-way conference, Transfer, Forward, Do not disturb.
- Supports a wide range of caller ID formats.
The GETUS 911 Policy is critical. It describes limitations on emergency services, including the need to check and update your address. If you are going to be moving your GETUS service to a new address, please update your address. In the event of emergency calls, 9-1-1 responders will be dispatched to the address that you have as your phone location!
Empower your Phone Service with GETUS
How DO I Setup/Access My Voice Mail?
To access your voicemail, enter *98 on your traditional phone. You will be prompted to set up including customizing your voicemail greetings.
How Do I Activate/Disable Call Forward?
To enable or disable your call forward, enter the below shortcodes on your traditional phone.
Call Forward Enable *72+Number
Call Forward Disable *73
GETUS ACCESSIBILITY FAQ'S
Teletypewriter (TTY) Relay Services (711)
TTY relay services (also known as 711) are text-to-voice and voice-to-text relay services. In a TTY relay service call, the relay operator communicates with the person who has a hearing or speech disability via TTY (typewritten messages), and with the person without a hearing or speech disability via voice. GETUS customers are able to make TTY calls free of charge, 24/7, 365 days a year. Access to TTY requires a TTY device.
GETUS: Configuring Your ATA Device For GTY
GETUS offers ATA devices that can be configured to enable TTY services. Please advise GETUS if you require this when you place your order so that GETUS can pre-configure your device before shipping it to you. If you require this configuration after you have received the device, please reach out to our Support team and we would be glad to set this up with you remotely. GETUS does not support customer-brought ATAs, but we may be able to help you figure out how to configure your ATA for TTY. Please contact Support at 1-800-396-1023.
Placing A 711/TTY Call (GTY TO Standard Telephone)
Using your TTY device, dial 711.
Follow the prompts from the operator to place your call.
Important: If you are a POTS (traditional analog home phone) customer you can still make use of our TTY service! There is one catch though, we are unable to intercept the 711 dialing code through our POTS service. As such, you must dial 1-866-782-9182 to use this service.
Receiving A 711/TTY Call (Standard Telephone To GTY)
- If someone wishes to reach you for a TTY call, they can call (705) 222-3076 or toll-free 1-866-782-9182, and follow the prompts.
- The relay operator will need to know the phone number that you want to reach in order to complete the call.
Internet Protocol (IP) Relay Services
IP relay services are text-to-voice and voice-to-text relay services, but run over Internet protocol. In an IP relay service call, the relay operator communicates with the person who has a hearing or speech disability via text and the person without a hearing or speech disability via voice. The person with a disability uses a device connected to the Internet (e.g. computer, laptop, wireless device) or a text messaging application to reach the relay operator. The person without a disability dials a toll-free number to reach the relay operator. GETUS customers can access this service free of charge, 24/7, 365 days a year. Access to IP Relay service requires an Internet connection.
Calling 9-1-1 From A TTY Device
When calling for emergency services from a TTY device, you should always dial 911 directly.
- Using your TTY device, dial 911.
- The call taker will chat with you in a TTY chat window.
- Advise the operator that this is an emergency, the type of emergency, and the location of your emergency right away.
- The operator will contact the proper emergency response centre on your behalf and relay information about the emergency and your location to the response centre.
- Do not disconnect, unless the operator asks you to.
- If you get disconnected, call back.
If you dial 711 instead of 911, the call taker will be able to transfer your call to a 911 call taker and proceed with the call. However, if your call is disconnected or you are unable to communicate with the 911 call taker before confirming the location of the emergency, the national emergency call centre will not have access to the service address last registered with GETUS. We recommend providing your location information immediately.
Available 24/7
Quickly and easily find answers to frequently asked questions
Telephone No.1 (800) 396 1023
