Covid-19
Let’s fight it together by staying STRONG AND CONNECTED
Our Commitment
In this unprecedented time, we hope that you, your family and loved ones are safe and in good health. In order for us to protect you, the ones you care for including our employees and partners we continue to follow the guidelines and mandates set-forth by Local, Provincial and Federal Governments from Coast to Coast, to Coast. This page has been setup to update you, our valued client with up-to-date information which may impact the way we traditionally do business. We recommend and encourage you check back regularly as additional measures are put in place for the Health and Safety to protect Canadian Communities.
At this time and always, we are committed to provide you with reliable, affordable Rocket-fast Internet and TV services without pesky Contracts, Credit Checks or Hidden fine-print that our clients value. We here at GETUS will continue to work hard to earn your business and not expect it, unlike many of our competitors.
MyAccount for Self Serve
MyAccount available click here is available 24/7 and will allow you to manage your existing services; including but not limited to:
– Ordering New Services
– Upgrade / Downgrade existing Services
– Paying an Invoice (via Direct Debit, Credit Card, Visa Debit, Mastercard Debit and PayPal)
– Submitting a Move Request
And More …
To login, kindly use the e-mail address registered with us as the username. If you require a password reset, please click here. The password will be e-mailed within 5-minutes. ** If the e-mail does not deliver within 5-minutes, kindly check your spam / junk folder
Flexible and Human
We understand that during this difficult time unforeseen for all Canadians; circumstances may arise which may cause for delay from us performing our traditional schedules. In addition to us asking for your continued patience and understanding, we have empowered our teams to best accommodate you, our valued client in lessening some of the burden while keeping us all strong and connected.
This includes, but not limited to.
– Payment Arrangements of upto 2-weeks from the normal due date by submitting a a request here
– Unlimited Data, Always regardless of increased demand on our network
– Flexible – Upgrade or Downgrade services anytime to meet your households needs, wants and demands
Our Employees and Partners
To ensure the health and safety of our employees and partners, we have taken the necessary steps, and continue to take steps to protect the health and well-being of our teams.
This includes; but not limited to mandatory sanitation measures, paid sick-leave and flexible working accommodations.
Due to the nature of COVID-19; we will continue to comply with Local, Provincial and Government recommendations and mandates to protect our valued employees, clients and partners.
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