No Per Agent Pricing. One Low Annual Licence Cost
Never Miss a Call
No Per Agent Pricing
DIY Admin
Live Chat & Messaging
Supports WhatsApp, Live Chat and SMS too. It’s your all in one communication system. Why pay for a separate solution!
Dash & Wallboards
Voice Apps
Enterprise customer? Ask for customer numbers before forwarding to queues. Easily build other voice apps with solution.
Know Your Caller
Link it with your CRM and bring up the customer contact record before you answer that call. “Hello Jack, welcome back”.
Training & Compliance
Discover Why our Call Center Solution is the #1 Choice
#1 Manage your own call center. Control your data. Save big!
#2 Large install base. Big name customers. Advanced industry solution.
Unified Communications is deployed more than 350,000 times – and counting – across the globe with as many as 50,000 customers relying upon its advanced contact center features. Toyota, AirFrance, Holiday Inn Express & Suites, BMW and more – have made Unified Communications an integral part of their business. Cheaper than any other vendor out there, companies have come to rely upon us.
#3 Know who’s calling. Never miss that call.
Your Unified Communications will search the caller ID in your CRM to bring their data record up – saving your agents a ton of time. To make it easy, Unified Communications already has a number of the most popular CRMs pre-configured including Microsoft 365, Salesforce, Hubspot, Zendesk, Zoho and more.
Discover More Benefits!
Frequently Asked Questions
How is Unified Communications Different from Other Call Center Software Solutions?
Most other companies offering call center software and solutions charge on a per Agent basis. Unified Communications does not quote you on a per agent basis. You’re charged a small amount of money once per year for a phone system with call center functionality – included at no extra cost – no matter how many Agents you have. You can save thousands.
What Business Benefits Does the SLA Alerting Feature Offer?
Will the Call Center Swithboard Feature Grow my Business
Can Unified Communications Call Center Solution Help Reduce Abandoned Calls?
Is Barge In / Listen In / Whisper In the Unified Communications Call Center Solution?
Yes! In a nutshell the Barge in / Listen in / Whisper feature included in the Unified Communications call center software is ideal for any business wanting to improve their quality assurance, customer service and / or sales and revenue. It can also help reduce costs and improve business safety and security too. Too expensive? Not any more…
Which CRMs does Unified Communications Support Out of the Box?
Unified Communications already has a number of the most popular CRMs pre-configured including Microsoft 365, Salesforce, Hubspot, Zendesk, Zoho and more. You can use them straight out of the box. If you can’t find your CRM listed, use the CRM wizard to create a template and configure your own.
Telephone No.1 (800) 396 1023
